Parental

Terms of Use

Last updated: May 8, 2026

Welcome to Parental! We are excited to work with you, and ask that you carefully review these Terms of Use (the “Terms”).

In reading these Terms, words or phrases such as “Parental,” “us,” “we,” “our,” or “it” refer to Parental LLC, a Virginia limited liability company, including its members, affiliates, representatives, successors, assigns, employees, staff, contractors and volunteers. “You,” “your,” “user,” “client,” and similar words and phrases mean you, the individual accessing this website or participating in Parental’s different services either for yourself or on behalf of someone else.

1. Accepting These Terms – Legal Contract

These Terms are a legally binding contract between you and Parental. That means these Terms govern the following:

  • Your relationship with Parental;
  • Your use of getparental.com and any of its subdomains, mobile applications and any other interactive properties through which the services are delivered (collectively, the “Sites”), including your browsing and viewing content or use of other activities provided through the Sites; and
  • Your use of the services provided by Parental through the Sites, as described below in Section 5 (the “Services”).

BY ACCESSING THE SITES OR PARTICIPATING IN THE SERVICES, REGARDLESS OF WHETHER OR NOT YOUR REGISTER FOR AN ACCOUNT OR SUBSCRIBE, YOU ARE AGREEING TO THE TERMS, THE TERMS AND CONDITIONS OF OUR PRIVACY POLICY, AND ANY OTHER LEGAL NOTICES OR OTHER RULES, POLICIES, AND PROCEDURES RELATING TO THE SERVICES THAT WE MAY PUBLISH FROM TIME TO TIME (COLLECTIVELY, THE “GOVERNING DOCUMENTS”). YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THIS LEGAL CONTRACT AND ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY ALL OF THE TERMS, CONDITIONS, AND NOTICES CONTAINED IN THESE TERMS JUST AS IF YOU SIGNED A PHYSICAL CONTRACT. THIS APPLIES TO YOU AND ANY ORGANIZATION YOU REPRESENT WHEN ACCESSING THE SITES OR PARTICIPATING IN THE SERVICES. THEREFORE, PLEASE CAREFULLY REVIEW THESE DOCUMENTS. IF YOU DO NOT AGREE, DO NOT ACCESS AND/OR USE THE SERVICES.

PARENTAL’S SERVICES ARE PROVIDED FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY AND ARE NOT INTENDED AS MEDICAL ADVICE OR AS A SUBSTITUTE FOR THE PROFESSIONAL SERVICES OF A LICENSED PHYSICIAN OR OTHER HEALTH CARE PROVIDER OR PRACTITIONER. PARENTAL DOES NOT PROVIDE MEDICAL ADVICE AND IS NOT A LICENSED HEALTH CARE PROVIDER.

Please review Sections 23 and 24 carefully, as they limit Parental’s liability to you and require that you agree to resolve all disputes with Parental through binding arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and that you waive your right to participate in class actions, class arbitrations, or representative actions. By accepting these Terms, you formally acknowledge that you have read and understand these Terms and have taken the time to consider the consequences of this important decision.

If you do not agree to these Terms, you may not use the Sites or participate in the Services. But if you do agree, please read on!

2. Privacy and Data Retention

In addition to these Terms, please also review our Privacy Policy, which discusses how we collect and retain your personal information and is incorporated into these Terms. This means that if you do not agree with any part of our Privacy Policy, please do not use the Sites or participate in the Services.

[Parental retains at least seven (7) days of automated data backups. If you request that Parental retrieve data from Parental’s backup, it will be at your cost and expense. Parental will not charge you for the retrieval of any of your data whereby the loss, deletion, or distortion of such data arises or results from any grossly negligent act(s) or omission(s) of Parental.

3. Changes to the Terms

We have the right to revise and update these Terms at any time and will post the most recent version on this page of our Sites. If you continue to use the Sites or participate in our Services after any changes are made, then you agree to follow and be bound to the revised Terms and Privacy Policy. Therefore, we strongly recommend periodically reviewing these Terms.

4. Third-Party Relationships

Some aspects of the Services and some payment processing functions may be operated on behalf of Parental by third parties. These relationships are subject to our Privacy Policy; however, if you leave our Sites or are redirected to a third-party website, software platform, or application, you are no longer governed by these Terms or our Privacy Policy and instead are subject to the terms of service, privacy policies, or other conditions or policies of those third parties. Therefore, we recommend that you read any third-party’s terms of service, privacy policies, or other conditions or policies so you can understand the manner in which they will handle any personally-identifiable information.

5. Description of Services

Parental provides a platform to make expert prenatal, birthing, and postpartum education accessible to expectant parents nationwide. Through the Parental platform, users purchasing and taking courses (“Learners”), typically parents, can access expert education within their budget. Also through the Parental platform, prenatal, birthing, and postpartum educators and practitioners (“Educators”) can make their expertise available, through online videos and materials, to Learners seeking education on these topics. Educators are those who use the Services to teach, advise, and/or mentor; upload classes or similar content; or provide other similar or related goods or services. Learners are those who use the Service for any other purpose, including when you browse the Service, purchase content or other items for sale, or watch classes published by Educators. You can use these Services, at different times, as either a Learner or an Educator or both.

If you are an Educator, your access to and use of the Services are additionally subject to the [Educator Rules and Requirements].

We reserve the right to refuse to provide the Services to any person for any reason and/or to discontinue the Service in whole or in part at any time, with or without prior notice.

6. Access and Use of Services

  • Registration. You will be required to register and create an account with Parental in order to access and use certain features of the Services. If you choose to register for the Services, you agree to provide and maintain true, accurate, current, and complete information about yourself as prompted by the registration form. Registration data and certain other information about you are governed by our Privacy Policy. If you are registering for an account on behalf of an educational institution, clinic, or other organization or company (“Organization”), you represent and warrant that you have express permission to do so and are authorized to bind that party to these Terms. Each individual user must be of legal age to form a binding contract through creating and maintaining an account and using the Service (in many jurisdictions, this age is 18) and agrees to be bound by these Terms.
  • Accounts and Security. You may never use another's account, and you may not provide another person with the username and password to access your account. You are fully responsible for any and all activities that occur under your password or account, including compliance with applicable federal, state, or local laws, including but not limited to Privacy Laws (defined below), and it is your responsibility to ensure that your password remains confidential and secure. You agree to (a) immediately notify Parental of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Service. Parental will not be liable for any loss or damage arising from your failure to comply with this Section.
  • Mobile Services. The Service may include certain services that are available via a mobile device, including (i) the ability to upload or post content to the Service via a mobile device, (ii) the ability to browse the Service and the Sites from a mobile device and (iii) the ability to access and participate in Services through an application downloaded and installed on a mobile device (collectively, the “Mobile Services”). To the extent you access the Service through a mobile device, your wireless service carrier’s standard charges, data rates and other fees may apply. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices.
  • Cancellation. You may cancel your subscription to any fee-based Service at any time by contacting customer support at help@getparental.com. However, unless determined by Parental in its sole discretion, all payments are final and there are no refunds offered for the early termination of any period for which you have paid a subscription fee (including renewal periods). Local law may vary this policy, in which case your rights under these Terms may differ from those stated herein. You are responsible for management of your information including but not limited to back-up and restoration of data and, in the event that you cancel Services, exporting data before Services are terminated. Parental is not responsible for the loss of your data or for the back-up or restoration of your data regardless of whether the data is maintained on our servers or yours. However, Parental may retain customer data for up to sixty (60) days, from which data may be restored in the event that your Services are terminated involuntarily due to your default under these Terms and the default has been cured to the satisfaction of Parental under these Terms.
  • Customer Support. Parental endeavors to provide you with reasonable customer support and maintenance during standard business hours for any fee-based Services via e-mail to help@getparental.com. Parental does not guarantee that the support will be available at a certain time or that Parental will respond within a certain time or that it will have the ability to resolve all problems in connection therewith.

7. Fees and Payment Terms

Parental charges monthly subscription fees and one-type course purchase fees [per the rates and options provided on the Sites]. All subscriptions are automatically renewed monthly. Parental reserves the right to change its prices and to institute new charges at any time, upon posting such new pricing on the Sites, which may also be sent by email. Use of the Service by you following such notification constitutes your acceptance of any new or increased charges.

Monthly subscriptions are auto-renewing unless you select otherwise, meaning that once you sign up for a monthly subscription, your credit card will be charged the renewal fee at the beginning of the period for which you have registered for a subsequent renewal period. The renewal fee charged to your account will be the fee then in effect for the period for which you are renewing. Renewal notices will not be sent to you if you elect a monthly subscription. If you fail to cancel your account prior to your monthly renewal date, then your credit card will be charged the full amount for the renewal period. Parental may change subscription fees at any time and from time to time. You may be notified of any price changes either via email or through an announcement on the Sites. Continued use of the Service following a price change constitutes your acceptance of the applicable price change. If you object to any price changes adopted by Parental, then your sole remedy is to discontinue use of the Service and cancel your account prior to your credit card being charged a recurring subscription fee at the changed rate. The provisions of this paragraph are subject to all applicable local laws.

You agree to pay all applicable fees related to your use of the Services. All fees are based on Services purchased, regardless of actual usage. We may suspend or terminate your paid account and/or access to our paid Services if your payment is late and/or your offered payment method cannot be processed. All fees are exclusive of any applicable sales, use, import or export taxes, duties, fees, value-added taxes, tariffs or other amounts attributable to your use of the Services (collectively, “Taxes”). You are solely responsible for the payment of any such Taxes. In the event we are required to pay Taxes on your behalf, you shall promptly reimburse us for all amounts paid. Taxes or any additional charges, if applicable, will be itemized in your order confirmation email.

Terms of payment are within our sole discretion and unless otherwise agreed to by Parental, in writing, we must receive payment before our acceptance of an order. Payments for items through our Sites or for our Services are done through third party platforms, which allow you to use a credit or debit card for purchases. Therefore, when making purchases you are subject to that third-party’s terms of service and privacy policies.

By purchasing Services, you represent and warrant that (i) the payment information you supply for purchases is true, correct, and complete, (ii) you are duly authorized to use that payment for the purchase, (iii) charges incurred by you will be honored by your bank or credit card company, and (iv) you will pay all fees associated with your purchase, including all applicable taxes, if any. In the event your payment is returned for any reason, you will automatically be charged any bank fee or third-party payment processor fee imposed on Parental, in addition to our own processing fee, as determined by Parental. If this occurs, we retain the right to collect and you agree to pay any current and past due balances at any time after the returned payment.

Parental reserves the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel any purchases. You agree to update your Account and other information, including your email address and credit card information, promptly so that we can complete your transactions and contact you as needed.

Any payments made through the Sites and/or for Services are final and non-refundable.

8. Communications

You consent to accept and receive communications from us, including email, text messages, and calls to the telephone number you provide to us as described in our Privacy Policy. Standard message and data rates applied by your cell phone carrier may apply to the text messages we send you.

9. Your Content

You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials (collectively the “Content”) in using the Services, whether publicly posted or privately transmitted, are the sole responsibility of the person, entity, or user from whom such Content originated. This means that you, and not Parental, are entirely responsible for all Content that you upload, download, post, email, transmit, or otherwise make available or use via the Services and that such Content must comply with all applicable laws and regulations and these Terms of Use.

In addition, if you provide to us any feedback, ideas, proposals, suggestions or other materials (“Feedback”), whether related to the Services or otherwise, such Feedback will be deemed Content, and you hereby acknowledge and agree that such Feedback is not confidential, and that your provision of such Feedback is gratuitous, unsolicited, and without restriction, and does not place Parental under any fiduciary or other obligation.

With respect to Content you submit or make available for inclusion on publicly accessible areas of the Sites or Services, if any, you grant Parental and all users of the Service a worldwide, royalty-free and non-exclusive, perpetual, irrevocable and fully sublicensable license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and publicly display such Content (in whole or in part) and to incorporate such Content into other works in any format or medium now known or later developed.

For Content made publicly available through the Services, you represent and warrant that:

  • You have the right to grant such license and make such Content available to Parental and our licensees, including any users of the Services, and your provision thereof through and in connection with the Services, are complete and accurate, and are not fraudulent, tortious or otherwise in violation of any applicable law or any right of any third party;
  • None of the Content you provide contains any data or information that is confidential, non-public, owned by or otherwise proprietary to a third party, not in the public domain or otherwise restricted or protected from use by any individual, entity or other party for any use by a third party;
  • You further irrevocably waive any “moral rights” or other rights with respect to attribution of authorship or integrity of materials regarding the Content that you may have under any applicable law under any legal theory; and
  • Neither the delivery to nor use by Parental or our licensees, including users of the Service, of such content shall violate or infringe the rights of any third party.

You understand that Parental may or may not pre-screen any Content you use when engaging in the Services, including Content made available by or obtained from third parties, and that we have the right (but not the obligation) to remove such Content from the Sites or our Services that we determine may create a liability or damage Parental. It is solely your responsibility to evaluate, and accept all risk associated with, the use of any third-party Content, including your reliance on the accuracy, timeliness, or completeness of such content. You further understand that since we do not have control nor verify the Content you use when engaging in the Services, it is not possible for us to guarantee the Content displayed on our Sites or any part of our Services.

You acknowledge that Parental may establish general practices and limits concerning use of the Services, including without limitation the maximum number of days that your Content will be retained by the Services, the maximum size of any or all Content files, the maximum disk space that will be allotted on our servers on your behalf, and the maximum number of times (and the maximum duration for which) you may access the Services in a given period of time, and any other conditions of the Services. You agree that we have no responsibility or liability for the deletion or failure to store any Content, messages, and other communications or other materials or Content maintained or transmitted by the Services.

For clarity, certain information that you provide to Parental may also be governed by Parental’s Privacy Policy. You represent and warrant that any information you provide in connection with the Services are and will remain accurate and complete, and that you will maintain and update such information as needed.

10. Acceptable and Prohibited Uses – All Users

You may use the Sites and the Services only for lawful purposes and in accordance with these Terms of Use. In order to use the Services, you must be at least 18 years old and you must provide truthful, accurate, and complete information.

You may not, nor may you permit, any third party directly or indirectly to:

  • Use the Sites in any way that violates any applicable federal, state, local, or international law or regulation;
  • Export the Services of the Sites, which may be subject to export restrictions imposed by U.S. law, including U.S. Export Administration Regulations (15 C.F.R. Chapter VII);
  • Use the Sites for the purpose of exploiting, harming, or attempting to exploit or harm, minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise;
  • Transmit, procure, or send any advertising or promotional material including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation;
  • Impersonate or attempt to impersonate Parental, a Parental employee, another user, or any other person or entity (including, without limitation, by using any email addresses associated with any of the foregoing);
  • Engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Sites, or which, as determined by us, may harm Parental or users of the Sites or expose them to liability;
  • Perform or attempt to perform any actions that would interfere with the proper working of the Services, prevent access to or use of the Services by our other customers, or impose an unreasonable or disproportionately large load on our infrastructure;
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
  • Use any robot, spider, or other automatic device, process, or means to access the Sites for any purpose, including monitoring or copying any of the material on the Sites;
  • Copy, monitor, reproduce, alter, modify, create derivative works, publicly display, republish, upload, post, transmit, resell or distribute in any way the material, information or Services on the Sites for any purpose without our prior written consent;
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Sites, the server on which the Sites are stored, or any server, computer, or database connected to the Sites;
  • Attack the Sites via a denial-of-service attack or distributed denial-of-service attack;
  • Transfer any rights granted to you under these Terms;
  • Otherwise use the Services except as expressly allowed under these Terms and applicable Policies.

If we reasonably suspect that your use of the Sites has been for an unauthorized, illegal, or criminal purpose, you give us express authorization to share information about you, and any of your transactions, with the applicable law enforcement or governmental agency and to terminate or suspend your access to all or part of the Sites. Parental reserves the right to delete or suspend your account if you violate any of our rules, or at any time and for any reason.

12. Parental’s Intellectual Property Rights

In these Terms, the phrase "intellectual property" describes the ownership rights or other protections over Parental’s creative and intellectual efforts. We describe what this means in more detail below.

The Sites and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by Parental, its licensors, or other providers or such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit the use of the Sites for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Sites, expect as follows:

  • Your computer may temporarily store copies of such materials incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the Sites for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
  • If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our Terms and/or end-user license agreement for such applications, as applicable.
  • If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

  • Modify copies of any materials from the Sites.
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Sites.

You must not access or use for any commercial purposes any part of the Sites or any Services or materials available through the Sites. If you wish to make any use of material on the Sites other than as set out in this section, please address your request to: help@getparental.com.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Sites in breach of the Terms, your right to use the Sites will end immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Sites or any content on the Sites is transferred to you, and all rights not expressly granted are reserved by Parental. Any use of the Sites not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

13. Parental’s Trademarks

The Parental name and all related names, logos, product and service names, designs, and slogans are trademarks of Parental or its affiliates or licensors. You must not use such marks without our prior written permission from an authorized representative of Parental. All other names, logos, product and service names, designs, and slogans on the Sites are the trademarks of their respective owners.

14. Copyright Complaints

Parental respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied on any of the Sites in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, you should notify us of your infringement claim in accordance with the procedure set forth below.

(A) Parental will process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws with respect to any alleged or actual infringement. A notification of claimed copyright infringement should be emailed to Parental at help@getparental.com (Subject line: “DMCA Takedown Request”). You may also contact us by mail at:

Parental LLC

Attn: Copyright Complaints 205 Van Buren Street, Suite 120, PMB 1-37

Herndon, Virginia 20170

To be effective, the notification must be in writing and contain the following information:

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
  • A description of the copyrighted work or other intellectual property that you claim has been infringed;
  • A description of where the material that you claim is infringing is located on the Services, with enough detail that we may find it on the Services;
  • Your address, telephone number, and email address;
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; and
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.

(B) Counter-Notice

If you believe that your Content that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner's agent, or pursuant to the law, to upload and use the content in your Content, you may send a written counter-notice containing the following information Parental at help@getparental.com:

  • Your physical or electronic signature;
  • Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
  • A statement that you have a good-faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content; and
  • Your name, address, telephone number, and email address, and a statement that you will accept service of process from the person who provided notification of the alleged infringement.

If we receive a counter-notice, Parental will send a copy of the counter-notice to the original complaining party, informing that person that it may replace the removed content or cease disabling it in ten (10) business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may be replaced, or access to it restored, in ten to fourteen (10 to 14) business days or more after receipt of the counter-notice, at our sole discretion.

(C) Repeat Infringer Policy

In accordance with the DMCA and other applicable law, Parental has adopted a policy of terminating, in appropriate circumstances and at our sole discretion, users who are deemed to be repeat infringers. We may also at our sole discretion limit or terminate access to the Services of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

15. Service Level Agreement

Parental shall make commercially reasonable efforts to maintain availability of any fee-based Services 99% of the time (“Uptime Requirement”). At your request, each instance of unavailability that exceeds 1%, Parental may [extend your subscription renewal date by a period equal to 10x (ten times) the outage period, with a minimum of one business day.

Unavailability is measured over a calendar month and is based on total outage time incurred by you. Unavailability is deemed to have occurred from the time unavailability is reported to Parental and Parental confirms that the affected Service is available to transmit and receive data to the time that the Service is restored. Unavailability shall not be deemed to occur as a result of maintenance activities during a scheduled maintenance period; beta periods; errors or downtime unique to you; or force majeure events.

If you believe the Uptime Requirement has not been met, in order to receive a credit you must submit a support request to help@getparental.com no later than thirty (30) days after the end of the applicable month in which the outage occurred. The email must include dates, times and descriptions of each instance of downtime, and any supporting calculations. All properly submitted credit requests will be verified against Parental’s logs and system records.

[To be eligible for a credit hereunder, you must maintain a paid subscription in good standing for a minimum of twelve (12) consecutive months. You are not eligible to receive credit for any month in which you breached these Terms or failed to meet your payment obligations to Parental. Credits will be applied to future services only, and any unused credits will be non-refundable upon termination of the Services.]

16. Your Responsibilities If You Break the Terms

You agree that if you violate any of the Terms, or any liabilities are incurred arising out of your use of the Sites or participation in the Services, you will be responsible for the costs and expenses that we or our officers, directors, employees, agents and suppliers incur as a result of the breach, including reasonable legal fees (if applicable). You will remain liable if someone else uses your shopping account or personal information unless you can prove that such use was fraudulent.

17. Modification, Suspension, or Cancellation

Any of the material on the Sites may be out of date at any given time and we are under no obligation to update such material. However, we reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, any part of the Sites or Services, including processing of our products, with or without notice to you. You agree that Parental shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Sites or Services. In addition, we reserve the right to terminate your access to the Sites or Services for any reason, and to take any other actions that we, in our sole discretion, believe to be in the interest of the Sites, our Services, Parental, and our users and clients as a whole.

18. Reliance on Information Posted

The information presented on or through the Sites is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Sites or by anyone who may be informed of any of its contents.

19. Medical Disclaimers; Provider-Patient Relations

Any content available on or through the Sites is for informational and educational purposes only and is not a substitute for the professional judgment of a health care professional in diagnosing and treating patients. Neither the content nor any other service offered by or through the Sites is intended to be substituted for medical diagnosis or treatment. Parental does not recommend or endorse any specific products, procedures, opinions, programs, uses or other information that may be mentioned on the Sites. You are responsible for verifying the accuracy of any information you send or receive through the Sites, including any of your personal health information, data, or records.

Use of the Sites and/or any information or content that is included on the Sites is not intended to and will not create any medical provider-patient relationship of any kind. Parental shall not be liable in any way to you for any decision you make or any actions that occur in connection with the use of the Sites in the treatment of subjects. The procedures, products, services and devices discussed and/or advertised and included within the Services available on the Sites are not applicable to all individuals, students, subjects, or all clinical situations. We make no claims as to the effectiveness of any such procedures, products, services or devices.

20. Compliance with Privacy Laws

Some of the information you submit or that is created through your use of the Services may constitute PHI as defined by Health Insurance Portability and Accountability Act (“HIPAA”). Although Parental is not a “covered entity” as defined by HIPAA, your provider may be a covered entity and may be subject to certain requirements under HIPAA. Parental may be considered a “business associate” of a provider under HIPAA, and as a result, as and to the extent that Parental is in fact a business associate of a covered entity under HIPAA, our use and disclosure of PHI will be limited to the extent required by HIPAA. With respect to its operation of the Sites, and to the extent required by (i) HIPPA and the regulations promulgated thereunder, and (ii) the Health Information Technology for Economic and Clinical Health Act (“HITECH”) and any regulations promulgated thereunder (collectively, the "Privacy Laws"), Parental will fully comply with the Privacy Laws and maintain the confidentiality of any Protected Health Information (as defined by the Privacy Laws) (“PHI”) transmitted or made available through the functionality of the Sites, and in accordance with such compliance, Parental will, among other things:

  • Not use or further disclose PHI other than as permitted or required by the Privacy Laws and/or as you have agreed otherwise;
  • Use reasonable and appropriate safeguards to prevent the unauthorized use or disclosure of PHI;
  • Require that any agent, including a subcontractor to whom Parental provides PHI in any format received from, or created or received within or through the Sites, agrees in writing to comply with the Privacy Laws; and
  • Mitigate, to the extent practicable, the harmful effect of any unauthorized use or disclosure of PHI.

You understand and agree that these Terms may be amended from time to time if necessary to comply with the Privacy Laws. The requirements of this Section will survive the termination of your use of the Sites.

When you use the Sites to upload and transmit PHI, you agree that, to the extent applicable, you shall comply with all applicable state and federal laws including, but not limited to, the Privacy Laws. You represent and warrant that you will, at all times, comply with all laws directly or indirectly applicable to You that may now or hereafter govern the gathering, use, transmission, processing, receipt, reporting, disclosure, maintenance, and storage of PHI. You agree that Parental, and all other persons or entities involved in the operation of the Sites, have the right to monitor, retrieve, store, review and use PHI, if applicable, in connection with the transmission of any PHI.

To the extent permissible under the Privacy Laws and any other applicable state and federal laws, you hereby grant to Parental a perpetual, unlimited license to use the data and information that is compiled or passes through the Sites that specifically relates to you, your treatments, programs or use, and any related information (collectively, the “Client Data”), in a de-identified format as defined under the Privacy Laws for data benchmarking, sharing, warehousing, resource utilization and similar data analysis services; provided, however, that Parental shall comply with the Privacy Laws in connection with any such actions.

PARENTAL CANNOT AND DOES NOT ASSUME ANY RESPONSIBILITY FOR YOUR USE OR MISUSE OF PHI OR OTHER INFORMATION TRANSMITTED, MONITORED, STORED OR RECEIVED WHILE USING THE SITES. PARENTAL RESERVES THE RIGHT TO AMEND OR DELETE ANY UPLOADED CONTENT (ALONG WITH THE RIGHT TO REVOKE YOUR MEMBERSHIP OR RESTRICT YOUR ACCESS TO THE SITES) THAT IN PARENTAL’S SOLE DISCRETION VIOLATES ANY PROVISIONS OF THIS SECTION OR THE TERMS IN GENERAL.

21. Age Restrictions

You must be at least 18 years old to use the Sites or participate in the Services. If you are under 18 years old, you must have permission from a parent or legal guardian to use the Sites or the Services.

We do not knowingly collect personal information from children under 13 without verified parental or guardian consent. If you are under 13, you are not permitted to use our Sites or any related Services and should not provide us with any Personal Information about yourself, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received Personal Information from a child under 13 (without verified parental or guardian consent), we will delete that information in accordance with the Children’s Online Privacy Protection Act. If you believe we might have any information from or about a child under 13, please contact us at help@getparental.com and we will take reasonable steps to ensure that such information is deleted from our records.

22. Geographic Restrictions

Parental’s Services and Sites are controlled and offered from our facilities based in the United States. We provide the Sites for use only by persons located in the United States. We make no representations or claims that the Services or Sites are accessible or appropriate outside of the United States. Access may not be legal by certain persons or in certain countries. If you access the Services or Sites from outside the United States, you do so on your own initiative and are subject to the laws and regulations of that country.

23. Warranties and Limits on Liability

(A) Linking to the Sites

You may link to the Sites through your own website, blog, or social media pages, provided you do so in a way that is fair and legal and does not damage Parental’s reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.

This Sites may provide certain social media features that enable you to:

  • Link from your own or certain third-party websites to certain content on the Sites.
  • Send emails or other communications with certain content, or links to certain content, on the Sites.
  • Cause limited portions of content on the Sites to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us and solely with respect to the content they are displayed with and otherwise in accordance with any additional Terms we provide with respect to such features. Subject to the foregoing, you must not:

  • Establish a link from any website that is not owned by you;
  • Cause the Sites or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking; or
  • Otherwise take any action with respect to the materials on the Sites that is inconsistent with any provision of these Terms.

You agree to cooperate with us in stopping any unauthorized framing or linking immediately. We reserve the right to withdraw linking permission without notice. We may disable all or any social media features and any links at any time without notice at our sole discretion.

(B) Links from the Sites

If the Sites contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Sites, you do so entirely at your own risk and subject to the terms of use for those websites.

(C) Sites and Social Media Content

We make no representations concerning any content posted by users through the Services or on our social media pages. Parental is not responsible for the accuracy, copyright compliance, legality, or decency of content posted by users that you accessed through the Services. You release us from all liability relating to such content.

(D) Warranties

PARENTAL WORKS HARD TO PROVIDE YOU THE BEST POSSIBLE SITES AND SERVICES, BUT WE ARE NOT PERFECT AND SOMETIMES THINGS CAN GO WRONG. YOU UNDERSTAND THAT THE SITES AND THE SERVICES ARE PROVIDED “AS IS” AND WITHOUT ANY KIND OF WARRANTY (EXPRESS OR IMPLIED). WE ARE EXPRESSLY DISCLAIMING ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES IMPLIED BY A COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE.

WE DO NOT GUARANTEE THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) THE SERVICES WILL BE FREE OF VIRUSES OR OTHER HARMFUL MATERIALS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR EXPECTATIONS. YOU USE THE SERVICES SOLELY AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

PARENTAL EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, IN CONNECTION WITH THE CONTENT PROVIDED BY EDUCATORS. EDUCATORS ARE NOT EMPLOYEES, REPRESENTATIVES, AGENTS OR VOLUNTEERS OF PARENTAL, AND PARENTAL MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING ANY CONTENT PROVIDED BY EDUCATORS. LEARNERS ARE ENCOURAGED TO PERFORM THEIR OWN DUE DILIGENCE IN DETERMINING WHETHER TO SUBSCRIBE TO OR ACCESS CONTENT. ANY INFORMATION PROVIDED BY PARENTAL TO LEARNER OR EDUCATOR REGARDING CONTENT IS DEEMED TO BE RELIABLE, BUT NOT GUARANTEED.

(E) Limitation of Liability

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL PARENTAL BE LIABLE TO YOU FOR ANY LOST PROFITS OR REVENUES, LOSS OF DATA, PERSONAL INJURY, PROPERTY DAMAGE, OR EMOTIONAL DISTRESS RELATED TO OR RESULTING FROM ANY ASPECT OF OUR SERVICES OR THE SITES, OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF (I) THE SERVICES, (II) THE SITES, (III) THESE TERMS, (IV) SITE CONTENT OR THIRD-PARTY CONTENT, OR (V) ANY OTHER ASPECT OF OUR SERVICES OR SITES, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (BREACH OF CONTRACT, A BREACH OF WARRANTY, NEGLIGENCE, PRODUCTS LIABILITY, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NO INDIVIDUAL MEMBER, OFFICER, OFFICIAL, EMPLOYEE, VOLUNTEER, AGENT OR AFFILIATE OF PARENTAL SHALL BE PERSONALLY LIABLE HEREUNDER, AND NO RECOURSE SHALL BE HELD AGAINST ANY SUCH PARTY’S ASSETS.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU.

In no event shall our total liability to you for all damages (regardless of whether the claim for such damages is based in contract, tort, strict liability, or otherwise) exceed the total of any purchase price or fee you paid associated with the Services. The foregoing limitations will apply even if the above-stated remedy fails in its essential purpose.

(F) Indemnification and Release

You voluntarily and irrevocably agree to indemnify, defend, and hold harmless, at your expense, Parental from any and all liability present, past and in the future, losses, claims, demands, actions or rights of action, costs or expenses (including, without limitation, reasonable attorney fees and costs), or damages related to, arising out of, or incidental to Sites, the Services, or the Terms, any incident occurring when providing the Services, any act or omission of Parental related to the Sites, the Services, the Terms, or any of your acts, errors, omissions, or default related to the Sites, the Services, or the Terms, including but not limited property repair, property damages or losses, or any other damages in respect of death, injury to person or property, or any other loss or damage to any member, employee, or contractor of Parental. You acknowledge and agree that Parental shall not be responsible for damages, direct or consequential, resulting from any injury, annoyance or disturbance under the Sites, the Services, or the Terms.

YOU FURTHER HEREBY AGREE TO RELEASE, WAIVE, DISCHARGE AND FURTHER COVENANT THAT YOU SHALL NOT SUE PARENTAL, THE MEMBERS, DIRECTORS, AND EMPLOYEES OF PARENTAL OR ITS AFFILIATES (COLLECTIVELY FOR THESE TERMS, THE “RELEASEES”), FROM AND FOR ANY LIABILITY RESULTING FROM ANY PERSONAL INJURY, ACCIDENT OR ILLNESS (INCLUDING DEATH), AND/OR PROPERTY LOSS, HOWEVER CAUSED, ARISING FROM, OR IN ANY WAY RELATED TO THE SERVICES.

24. Disputes

(A) Governing Law and Jurisdiction

By using the Sites or our Services, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the Commonwealth of Virginia, without regard to principles of conflict of laws, will govern these Terms and any dispute of any sort that might arise between you and Parental.

(B) Arbitration

Any dispute or claim relating in any way to your use of the Sites or your use of the Services will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the AAA’s Consumer Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the "AAA Rules") then in effect, except as modified by this Arbitration Agreement. The AAA Rules are available at https://www.adr.org/industries/consumer/ or by calling the AAA at 1-800-778-7879. The Federal Arbitration Act (“FAA”) and AAA Rules shall preempt all state laws to the fullest extent permitted by law. If the FAA and AAA Rules are found to not apply to any issue that arises under these Terms or the enforcement thereof, then that issue shall be resolved under the laws of the Commonwealth of Virginia.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the provisions of these Terms as a court would. The prevailing party in arbitration will be entitled to an award of attorneys' fees and expenses, to the extent provided under applicable law.

To begin an arbitration proceeding, you must provide Parental with a written Demand for Arbitration as specified in the AAA Rules. (The AAA provides a form Demand for Arbitration - Consumer Arbitration Rules available at www.adr.org or by calling the AAA at 1-800-778-7879). Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules.

If for any reason a claim proceeds in court rather than in arbitration you waive any right to a jury trial.

You additionally agree that you may bring claims against us only on an individual basis and not as a plaintiff or class user in any purported class or representative action or proceeding. Unless we agree otherwise, the decision-maker may not consolidate or join more than one person’s or party’s claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding. Also, the decision-maker may award relief only to the extent necessary to provide relief necessitated by that party’s individual claims. Any relief awarded cannot affect other users.

(C) Forum

Parental is based in the Commonwealth of Virginia, so any legal action against Parental related to the Sites or the Services must be filed and take place in a location in Virginia closest to Parental LLC’s principal office, including all actions and proceedings under the AAA Rules.

(D) Limitation on Time to Initiate a Dispute

Any cause of action or claim you may have arising out of or relating to these Terms or the Sites must be commenced within one (1) year after the cause of action accrued, otherwise, such cause of action or claim is permanently barred.

25. No Waiver; Severability

No waiver by Parental of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Parental to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms or part thereof is found to be invalid or unenforceable, the invalidity or unenforceability of such provision or part will not affect any other provision or the remainder of the provision in which such invalid or unenforceable part is contained, which will remain in full force and effect.

26. Assignment

The Terms, and any rights you may have under them, may not be assigned or transferred by you. Parental may freely assign the Terms.

27. Headings

All headings used in the Terms are intended for convenience of reference only and shall not affect the construction or interpretation of the Terms. Words of any gender used in the Terms shall be held to include any other gender, and words in the singular shall be held to include the plural when the sense requires.

28. Entire Agreement

These Terms, together with the Educator Rules and Requirements, the Privacy Policy, and any other Governing Documents published from time to time, constitute the entire agreement between you and Parental concerning the Sites and the Services provided by Parental. This supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Sites and the Services. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

29. Feedback

We value your comments and opinions. If you have questions, comments or a complaint about these Terms, you may send a written notice to us by email to help@getparental.com or mail: Parental LLC, 205 Van Buren Street, Suite 120, PMB 1-37, Herndon, Virginia 20170.

Notice for California Users. Under California Civil Code Section 1789.3, California users of the Services are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210.