Parental LLC ("Company", "we", "our", or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you and/or your business (collectively, “you”) when providing services to you through our websites, applications, products, and services that link to this policy (our "Services") and our practices for using, maintaining, protecting, and disclosing that information. This policy applies only to information we collect:

Through the Services.
In communications, including email, text, chat, social media messages, and other electronic messages, between you and us.
At in-person events, including email collection forms.
Through phone calls, including customer service calls made by you to Parental’s customer service phone number.

It does not apply to information collected by:

Us through any other means, including on any other website operated by Company or any third party that does not link to this policy; or
Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Services.

We may provide additional or different privacy policies that are specific to certain features, services, or activities. Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time. Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children's and Minors' Data

Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.

The Personal Data That We Collect or Process

"Personal data" is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information (for example, account information such as name, postal address, and email address, or any other identifier we may use to contact you online or offline). The types and categories of personal data we collect or process include:

Account and contact information, including name, address (such as home address, work address, or other address), email address, phone number, username, and other contact information you provide us.
Information about the payment methods and services (such as Stripe, PayPal, or Venmo) you use in connection with the Services.
Account history, including information about your subscription, account, transactions, purchases, order history, coupons, or discounts.
Demographic information, including your age, gender, education, or family or marital status, if you have consented to such information collection.
Location information, including general geographic location such as country, state or province, or city, if you have enabled and consented to location information collection.
Device information, including your IP address, device identifiers, operating system and version, preferred language, hardware identifiers, browser type and settings, and other device information.
Content and information you elect to provide as part of your profile or in any reviews you make through the Services or emails, chats, or other communications sent to us.
Profile photo, if you have used a third-party sign in service.
Images, voice recordings, and videos collected or stored in connection with the Services, if you have consented to such information collection.
Identity document information, such as Social Security and driver's license numbers, if you have consented to such information collection.
Biometric information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data, if you have consented to such information collection.

Some of the information identified above, including [identification document information, precise geolocation information, and biometric information, may be considered sensitive data under certain laws. If required under applicable law, we will collect and process sensitive personal data only with your consent. If you choose not to provide or allow us to collect some information, we may not be able to provide you with requested features, services, or information. We also collect:

Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Services feature.
Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.
Business information. This information may or may not be used to identify a person and it may include recipes, ingredients, production schedules, inventory and stock levels, product listing and pricing, order and customer information, bakery profile details, and images uploaded by you (including product photos and labels).

If we combine or connect non-personal statistical, technical data, and business data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal information.

How We Collect Your Personal and Other Data

You Provide Information to Us

We collect information about you when you interact with our Services, such as when you create or update an account, subscribe, or make a purchase or request, participate in surveys, sweepstakes, contests, or promotions, or create, upload, or post content to the Services, including reviews, media such as documents, recipes, image files, photos, videos, or audio recordings.

Automatically Through Our Services

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies including details of your interactions with our Services, such as traffic data, location data, logs, and other communication data, and which resources and Services features that you access and use. We may use these automatic collection technologies to collect information about your online activities over time and across third-party sites or other online services (behavioral tracking). Using automatic collection technologies helps us to improve our Services and to deliver a better and more personalized experience. The technologies we use for this automatic data collection may include:

Cookies. A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.
Web Beacons. Some parts of the Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those parts or and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).

To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling, under applicable laws, depending on where you live, you may opt out from use of these automated technologies for such uses by describing and emailing your request at help@getparental.com with the subject “OPT-OUT”. Please note that some Services features may be unavailable as a result. When you interact with the Services, there are third parties that may use automatic collection technologies to collect information about your or your device. These third parties may include:

Advertisers, ad networks, and ad servers.
Analytics companies.
Your device manufacturer.
Your internet or mobile service provider.

These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

From Business Partners and Service Providers

We may receive personal data about you from other sources and combine that with information we collect directly from you. For example, we may obtain information about you from service providers that we engage to perform services on our behalf, such as email platform providers, content delivery services, payment processors, promotions services, gift card program providers, analytics, security and anti-fraud services, and data brokers. We also may receive personal data from business partners that we engage to share consumer information with us, including your personal preferences and demographic information such as age, gender, and income level so that we can better provide you with a personalized experience, including personalized content, offers, or services.

From Integrated Services

You may be given the option to access or register for the Services through the use of your user name and passwords for certain services provided by third parties (each, an “Integrated Service”), such as through the use of your Google account, or otherwise have the option to authorize an Integrated Service to provide Personal Data or other information to us. By authorizing us to connect with an Integrated Service, you authorize us to access and store your name, email address(es) and other information that the Integrated Service makes available to us, and to use and disclose it in accordance with this Policy. You should check your privacy settings on each Integrated Service to understand what information that Integrated Service makes available to us and make changes as appropriate. Please review each Integrated Service’s terms of use and privacy policies carefully before using their services and connecting to our Services.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal data, to:

Provide you with the Services and any contents, features, information, products, or services that we make available through the Services.
Fulfill and manage subscriptions, purchases, refunds, and payments.
Fulfill any other purpose for which you provide it.
Provide you with notices about your account or subscription, including expiration and renewal notices.
Improve our Services, including by analyzing your information and creating aggregated data derived from your information) to develop, maintain, analyze, improve, optimize, measure, and report on our Services and their features and how users interact with them. Our analysis may include the use of technology like machine learning and large language models, which may include training these models or sharing with third parties for model training.
Promote our Services, business, and offerings by publishing advertising on our own Services and by placing ads on third parties' services, such as Instagram. We may use your information to model, segment, target, offer, market, and advertise our Services.
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
Notify you when Services updates are available and about changes to any products or services we offer or provide though them.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

The usage information we collect, whether connected to your personal data or not, helps us improve our Services and deliver a better and more personalized experience by enabling us to:

Estimate our audience sizes and usage patterns.
Store information about your preferences, allowing us to customize the Services according to your individual needs and interests.
Speed up your searches.
Recognize you when you return to our Services.

We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please check or uncheck the relevant box located on the form on which we collect your data or unsubscribe from further communications using the “unsubscribe” link provided in our communication. For more information, see Your Rights and Choices About Your Information below. We use location information we collect to improve our Services, analyze traffic to and usage of Services, troubleshoot localized outages, and develop relevant marketing.Who We Disclose Your Information To We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may also disclose personal data that we collect or you provide as described in this privacy policy:

To contractors, service providers, and other third parties we use to support our organization and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them. In general, these third-parties will only collect, use and disclose your personal data to the extent necessary to allow them to perform the services they provide to us; however, once you leave our Services or are redirected to a third-party website or application, you are governed by that third party’s policies and no longer governed by this Privacy Policy.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Parental LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by Parental LLC is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal data:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our customers, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

WE ARE NOT RESPONSIBLE FOR, AND CANNOT GUARANTEE OR WARRANT, THE PRIVACY AND SECURITY PRACTICES AND POLICIES, OR USE OF COOKIES OF THIRD-PARTIES OR ANY OTHER WEBSITES THAT ARE LINKED TO OR FROM OUR SERVICES. WE SHALL NOT BE HELD LIABLE FOR ANY DAMAGES OR INJURY CAUSED BY THE DISCLOSURE OF YOUR PERSONAL DATA BY THESE THIRD PARTIES. THEREFORE, ANY TRANSMISSION OF PERSONAL DATA THROUGH OUR SERVOCES IS AT YOUR OWN RISK. IF YOU ARE AT ALL UNCOMFORTABLE WITH YOUR PERSONAL DATA BEING SHARED WITH THIRD PARTIES, PLEASE STOP USING THE WEBSITE IMMEDIATELY.

Your Rights and Choices About Your Information

This section describes mechanisms you can use to control certain uses and disclosures of your information and rights you may have under state law, depending on where you live. Advertising, marketing, cookies, and other tracking technologies choices:

Cookies and Other Tracking Technologies. You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or not function properly. Some browsers include a "Do Not Track" (“DNT”) setting that can send a signal to the online services you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our Services may not respond to all browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the cookie controls and advertising controls described in this policy.
Promotions by the Company. If you do not wish us to use your information to promote our own or third parties' products or services, you can opt out by clicking the “unsubscribe” link on any company email communication. You can also opt out by adjusting your account settings and preferences on the cookie selector feature of our website, or by sending us an email stating your request to help@getparental.com.

Location data choices:

Location Data. You can choose whether or not to allow the Services to collect and use real-time information about your device's location through the device's and/or internet browser’s privacy settings or by adjusting your responses to cookie-setting selections on our website. If you block the use of location information, some Services features may become inaccessible or not function properly.

Your State Privacy Rights

Depending on your state of residency, you may have certain rights related to your personal data, including:

Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by state law, depending on your state, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.
Correction. You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information's nature and processing purpose.
Deletion. You may request that we delete personal data about you that we maintain, subject to certain exceptions under applicable law. For more information and to request deletion, visit our Data Deletion Request page or email your request to help@getparental.com.
Opt Out of Using Personal Data for Targeted Advertising, Profiling, and Sales. You may request that we do not use your personal data for these purposes.

Important: The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request. To exercise any of these rights, please send an email with your request to help@getparental.com. Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data "sales" as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law. Nevada provides its residents with a limited right to opt out of certain personal data sales. Residents who wish to exercise their sale opt-out rights may submit a request to this designated address: help@getparental.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

How We Protect Your Personal Data

We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels.

CONSEQUENTLY, WE CANNOT GUARANTEE OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US FROM SECURITY BREACHES, IDENTITY THEFT, OR EVENTS THAT COULD CAUSE LOSS OF YOUR DATA OR INFORMATION. WE SHALL NOT BE HELD LIABLE FOR ANY DAMAGES OR INJURY CAUSED BY THE DISCLOSURE OF YOUR PERSONAL INFORMATION, WHETHER CAUSED BY SECURITY BREACH, ACCIDENT, INADVERTENCE OR ANY OTHER ACT RESULTING IN DISCLOSURE. THEREFORE, ANY TRANSMISSION OF PERSONAL INFORMATION THROUGH OUR SERVICES IS AT YOUR OWN RISK. IF YOU ARE AT ALL UNCOMFORTABLE WITH OUR SECURITY MEASURES, PLEASE DO NOT SUBMIT INFORMATION TO US THROUGH OUR SERVICES.

We are also not responsible for your or a third party’s circumvention of any privacy settings or security measures. Your own efforts to protect against unauthorized access play an important role in protecting the security of your personal data. For example, you should be sure to sign off when you finish using a shared computer, not transmit your personal data while on a public Wi-Fi network, and always log out of any site when viewing personal data. Please note that we are not security professionals and therefore recommend speaking to a security professional if you have any questions about your own efforts to protect your personal data.

How We Retain Your Personal Data

We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.

Changes to Our Privacy Policy

We may update this policy from time to time, and we will provide notice of any such changes to the policy as required by law. The date the privacy policy was last updated is identified at the top of the page. We will notify you of changes to this policy by updating the "last updated" date and posting the updated policy on the Services. We may email or otherwise communicate reminders about this policy, but you should check our Services periodically to see the current policy and any changes we have made to it.

Applicable Law

The Privacy Policy will be governed by and construed in accordance with the laws of the Commonwealth of Virginia in the United States, without regard to its conflicts of law provisions.

California Privacy Rights [California Users Only]

If you are a California resident, additional information applies to you. To access our supplemental California privacy statement and learn more about California residents' privacy rights [visit [Link]/please submit a written request to the email address below]. As discussed in this Privacy Policy, we may from time to time elect to share your personal data with third parties for those third parties’ direct marketing purposes. Under California Civil Code § 1798.83, California residents are entitled to ask us for a notice describing what categories of personal data we share with third parties for their direct marketing purposes. That notice will identify the categories of personal data shared with third parties and used for direct marketing purposes and the name and address of the third parties that received such personal data. If you are a California resident and would like a copy of this notice, please submit a written request to (limit one request per year): help@getparental.com. You must include your full name, email address, and postal address in your request. Please allow thirty (30) days for us to respond.

Privacy Notice for Nevada Residents [Nevada Users Only]

Pursuant to Nevada Revised Statutes Chapter 603A, Nevada residents who purchase goods or services from our Sites may register their preference to opt-out of the "sale" of their personal information. If you would like to review, correct, or update your personal information, you or your authorized representative may submit your request to help@getparental.com. We will respond to your verified request as soon as reasonably practicable, but no later than sixty (60) days after receipt or 90 days if an extension is required. We generally do not disclose or share personal information for profit. Under Nevada law, you have the right to direct us to not sell or license your personal information to third parties. To exercise this right, if applicable, you or your authorized representative may submit a request to here. We will respond to your verified request as soon as reasonably practicable, but no later than sixty (60) days after receipt or 90 days if an extension is required.

Contact Information

To exercise your rights or ask questions or comment about this privacy policy or our privacy practices, contact us at: help@getparental.com.